1989 - Present
Federal Reserve Bank - Jacksonville, FL
Senior Payments Processor
Operate a DP1825 High Speed Sorter, which processes Federal Reserve MICR scans to credit banks nationwide, for bundles of checks sent to the FRB. Noted for developing concept of a particular sort pattern change, which was implemented and adopted throughout, allowing the FRB to process higher volumes of checks, for a reduced processing fee. Received advancement from position as Payments Processor in 1992 for performance excellence. Selected for assignment as a payment service dispatch leader for supporting branch objectives, in an area requiring focus and commitment to excellence. Received commendation and cash award for "outstanding Customer Quality Service", zero discrepancies in dispatch of more than 200,000 Federal and Regional checks,and for exceeding ratings in productivity. Recipient of plaque for dedication and commitment, exemplifying professional image, and providing outstanding services to internal and external customers. Have received consistent recognition by peers and management, for thoroughly exemplifying strong technical skills. Noted by Senior Management and Human Resources for academic internship excellence.

University of Phoenix - Jacksonville, FL
Bachelor of Science
Information Technology
July 2002 Candidate, current GPA of 3.69

e-mail: riley1@hotmail.com

• Offering strong background in Information Technology, Software, Hardware and Web Development.

• Experienced in Visual Basics; Web Programming I, II, III; Operating Systems Design; Object-Oriented Development; Java Development; Project Management; C++ Programming; Network Programming; and applications including Excel, PowerPoint, MS Word, Access, and Front Page.

• Skilled communicator, written and orally; ability to speak knowledgeably and extemporaneously on a wide range of technical issues/topics.

• Expertise in logistics; manage implementation, configuration and operation of systems and equipment.

July 2001 - Present
University of Phoenix - Jacksonville, FL
Learning Team Assistant

• Assisted team members with programming and Web development questions.

• Supported Microsoft Office, Netscape/Internet, and a variety of internally developed tools.

February 2002 - March 2002
University of Phoenix - Jacksonville, FL
Java Programming & Development Group,   Team member

• Tested and compiled codes for group java projects. Developed prototype of new product enhancement for Java and C++ programs, which serves as an extension of the off-site system management-modeling tool.