Expert communication skills as an Information Systems Manager.
Broad experience in operations management, individual and
organizational training, personnel, logistics, maintenance, customer support and sales.
Proficient in streamlining; identify potential causes of difficulties and provide timely
solutions. Offering an excellent background in logistics; plan and manage research,
acquisition, implementation, operation and maintenance of systems including fixed and
mobile telephone, radio, satellite, data and paging communications. Oversee new equipment
training on diverse systems. Have held up to Top Secret (TS/SBI) Security Clearance
Washington State University
Bachelor of Science in Forestry
Inter-Tel University
Product Education and Sales
U. S. Army
Certifications in Planning/Operations;
Advanced Communications
e-mail:
schatzel@tampabay.rr.com
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Webmaster R K Puma |
1997 - Present
Inter-Tel Technologies - Tampa, Florida
Customer Account Representative
Manage more than 400 commercial and government accounts; primarily with regard to
customer service and product education for optimum enhancement of business and savings to
customers of this respected organization.
1995 - 1997
U. S. Army - Fort Benning, Georgia
Logistics Supervisor
Provided expertise in budget management and implemented procedures, enabling
significant improvements in tracking for optimum cost and waste reduction. Identified over
$50 K for reprogramming in necessary updates and $39 K for support of key initiatives.
1994 - 1995
U. S. Army - Fort Benning, Georgia
Operations Supervisor
Ensured readiness of systems through the implementation of preventive maintenance
programs to minimize down time of critical systems. Prioritized and assigned work required
for sizable facilities in support of more than 4,000 personnel.
1991 - 1994
U. S. Army - Fort Benning, Georgia
Information Systems Supervisor
Oversaw the implementation and operation of diverse systems; recognized for
performance excellence with advancement and awards.
1988 - 1991
MacDill Air Force Base - Tampa, Florida
Operations/Training Manager
Provided expertise in systems for up to 20,000 personnel during sensitive military
operations, headquarters in Riyadh, Saudi Arabia.
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