

1991 - Present
Motivational Services - VA/NC/Various
Consultant/Instructor/Speaker/Operator
Manage and evaluate national health/wellness programs and customer centers; develop and
produce seminars on stress reduction and the improvement of general health in the U.S.,
Canada and Europe. Train organizational personnel in Microsoft Word, Works and Excel.
Handle promotional interviews/lectures on televised and radio broadcasts; and at such
venues as Barnes & Noble and Borders bookstores, et al. Provide press releases and
advise on marketing strategies; instruction on a range of topics for corporate, federal,
community and educational organizations including hospitals, adult education centers.
Develop and author training materials. Have enjoyed acclaim and growth due to accurate
assessment of client needs and attention to detail.
1977 1991
I B M/International Business Machines -
Norfolk, VA
Systems Engineer/Marketing
Demonstrated systems/applications for a wide range of commercial and federal accounts.
Trained groups/individual clients/personnel on hardware and software; performed data
modeling, design, analysis, implementation, installation and technical support.
Consistently recognized for performance excellence with advanced responsibilities,
increases and bonus awards: I B Ms Golden Circle, 100% Club, National Marketing
Directorship, integral role in Leadership Conferences and IBM Internships. |

Offering expertise in Public Relations, Technical Support, Marketing, Motivation and
Instruction.
Broad experience as a Consultant, Instructor, Marketing Specialist
and Public Speaker. Computer literate with MS Word, Works, Excel, Windows, Internet and
e-mail applications, et al.
Keen appreciation for the importance of service and satisfaction in
generating repeat and referral business. Establish and maintain positive relationships
with accounts, clients and personnel.

Old Dominion University
Bachelor of Arts
Communications/
Related Studies
Certifications through resources including corporate,
municipal, health and community organizations in computer operations and applications,
public speaking, marketing, customer relations, health and wellness, stress management, et
al.
e-mail:
compassion4@juno.com

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